DEETECH

Google Pixel Service / Repair Warranty Claim

RM 400.00

RM 400.00 ~~RM 450.00~~

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On your device, make sure to:

Back up your Pixel phone.
Remove the SIM card.
Enter Repair Mode / Factory Reset Your Phone

NEW SET (ALL MODEL / BRAND)

1 Year / Official Manufacturer.
1st 3 months free warranty assist (afterwards, shipping cost on owner).

✅ENTITLED:

Doesn’t charge properly.
Won’t turn on (only for battery or button issue)
Freezes often
Has microphone, speaker, or button issues
Has trouble getting internet or cell signal

❌ NOT ENTITLED:

You dropped the item and it got damaged
Debris entered the USB-C port and it stopped working
You lost it, it was stolen, or you don’t have it anymore
You forgot ID/Username/password/passcode
You repaired the item elsewhere
You water damage the item
You rooted/jailbreak/custom ROM the device
Burn-in, green lines, or black dots appearing on the screen
Motherboard issue

WARRANTY PERIOD BY PART (NEW)

Software & Transceiver 6 - 12 months.¹
LCD/touch screen: 3 - 6months.²
Charging port, Battery, Camera & Speaker: 3 - 6 months
Accessories : 3 months

..............................................................

*Tiada waranti untuk barangan freegift.
*No warranty for freegift items.

*Goods sold are neither returnable nor refundable. Otherwise a cancellation fee of 20% on purchase price will be imposed.

¹ & ² : 12 bulan waranti bagi peranti yang dilancarkan kurang dari 6 bulan.
6 bulan waranti bagi peranti yang pelancarannya melebihi dari 6 bulan.

Order, Delivery & Warranty Guide

1. How to Order / Cara Pembelian:

To all our beloved customers, please take note that:

How to Order

We process fully paid orders, especially ready stock, within 2 - 5 working days. Pre-orders take 14 - 28 working days (excluding weekends and public holidays).
Purchases made through Credit Card payments take 7 - 21 working days to be processed.

Kami memproses pesanan yang telah dibayar sepenuhnya terutama stok sedia ada dalam tempoh 2 - 5 hari bekerja. Pesanan pra-tempah mengambil masa 14 - 28 hari bekerja (tidak termasuk hujung minggu dan hari pelepasan umum).
Pembelian dengan pembayaran penuh menggunakan Kad Kredit mengambil masa 7 - 21 hari bekerja untuk diproses.

2. Learn about warranty coverage

3. Additional Protection Insurance

4. Check out our Customers Feedback.

Icons designed by Freepik: https://www.freepik.com

Frequently asked questions

What issues are covered under this repair warranty?

The warranty covers problems such as not charging properly, issues with turning on related to battery or button, frequent freezing, microphone, speaker, or button issues, and difficulties with internet or cell signal reception.

✦ AI-generated

Are there any conditions where the warranty does not apply?

Yes, the warranty does not cover damage caused by dropping the device, debris in the USB-C port, loss or theft, forgotten ID or passcodes, repairs done elsewhere, water damage, rooting or jailbreaking, screen burn-in or display issues like green lines or black dots, and motherboard problems.

✦ AI-generated

How long is the warranty period for different parts?

The warranty period varies: software and transceiver parts receive 6 to 12 months, LCD and touch screens get 3 to 6 months, charging port, battery, camera, and speaker parts also get 3 to 6 months, and accessories have a 3-month warranty.

✦ AI-generated

Is there any warranty provided for free gift items included with the device?

No, there is no warranty for free gift items included with the purchase.

✦ AI-generated

What should I do before sending my Pixel phone for repair under this warranty?

Before repair, you should back up your Pixel phone, remove the SIM card, and enter Repair Mode or perform a factory reset on your phone.

✦ AI-generated